They say a picture is worth a thousand words. Please look at the significant jump in our patient satisfaction scores since Pegasus arrived.
Whenever I go out in the community, inevitably someone makes a comment about how much better our ER is: from the Mayor to the Rotary Club president to the town secretary. In addition, patients stop me to say ‘thank you’ for improving their hospital—but particularly the ER.
So, thank you for being the role model to which we owe this improvement.